Privacy Policy

Effective Date: 11/22/24

1. Introduction

Welcome to Pollux Welding. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices regarding your personal information, please contact us at sales@polluxw.com.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on our website, express interest in obtaining information about us, or otherwise contact us. This includes:

• Name, email address, phone number, and mailing address.
• Payment details (for purchases).
• IP address, browser type, and device information (collected automatically).
• Cookies and similar tracking technologies.

3. How We Use Your Information

We use your information to:

• Provide and manage our services.
• Process transactions and send notifications.
• Respond to inquiries and offer support.
• Send promotional materials, with your consent.
• Improve our website and user experience.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with third parties in the following circumstances:

• To comply with legal obligations or protect our rights.
• With service providers who perform functions on our behalf (e.g., payment processing, hosting).
• In connection with a business transaction, such as a merger or sale of assets.

5. Your Rights

Depending on your location, you may have certain privacy rights under applicable laws:

• California Residents: You have the right to request information about the personal data we collect, delete your data, or opt-out of the sale of your data, under the CCPA.
• European Union Residents: You have the right to access, rectify, delete, or restrict the processing of your personal data under the GDPR.
• To exercise these rights, please contact us at contact@polluxw.com.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse some or all cookies; however, this may impact your ability to use certain features.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an "Effective Date," and we encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at: